CloudOps Engineer
Ben Haim
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Summary
● 4 years of experience as a Network Administrator and System Implementer.
● Skilled in designing, implementing, and optimizing CI/CD pipelines.
● Experienced in developing and maintaining Infrastructure as Code (IaC) using AWS CloudFormation for scalable automation.
● Deep knowledge of core AWS services including EC2, S3, VPC, and IAM.
● Hands-on with Docker containerization and a solid understanding of networking protocols and cloud security.
● Lead customer engagements to drive cloud adoption and optimize workloads.
● Author technical documentation, tutorials, and educational content for both technical teams and end users.
● Strong troubleshooting skills and ability to deliver solutions that improve system reliability and user experience.
Experience
MER Group
2023 - 2024 System Implementor
- ● Resolved critical customer issues by providing Tier 3 Support for the company's Command and Control software, ensuring system stability and minimizing disruptions.
- ● Collaboration with the QA team to identify, reproduce, and analyze critical bugs impacting client systems.
- ● Facilitated seamless communication between technical teams and end-users, improving the implementation process and ensuring that client requirements were consistently met.
Israel Defense Forces
2021 - 2023 Network Administrator Team Leader
- ● Supervised a team of five soldiers while effectively integrating new soldiers into the team.
- ● Oversaw a large user network consisting of 1,000 users and 450 endpoints.
- ● Designed and implemented a Python-based GUI program for fault management purposes, that exports the data to Excel.
- ● Successfully addressed and resolved complex IT issues encountered by senior officers, ensuring minimal disruption to their workflow.
- ● Conducted training sessions and produced detailed user guides to enhance users' understanding and utilization of IT systems.
- ● Successfully completed diversified professional training encompassing data communication, Excel proficiency, and expertise in various military systems.
Education
Bar-Ilan University
2024 - 2025 DevSecOps
The Open University of Israel
2022 - 2023 conomy and Computer Science
● Pursued educational opportunities during military service through proactive enrollment in the Open University.
● Completed Introduction to Microeconomics - 10131
● Completed Advanced Computer Applications - 20127
iNT college - Institute of Innovation & Technology
2022 - 2023 Python INT College
Certifications
Projects
GrABer
- Link to GrABer 👉🏼 graber.live
Cloud Resume Challenge 😶🌫️ 📃
Face Detection 📹
Honors & Awards
Certificate of Honor - Commander of the ICT Division 🏅
Honored with the Division Commander Certificate Of Honor for exhibiting outstanding leadership skills and serving as a positive mentor to fellow soldiers.
Volunteering Work
2023 - 2023 Taglit - Birthright Israel ✡️
- As an IDF soldier, I had the privilege of participating in the Taglit Birthright Israel program.
- During this experience, I engaged with college students from Maryland, shared insights about Israel,
- and contributed to fostering stronger Jewish identity and community ties.
2018 - 2020 SPCA 🐶
- Provided diligent and compassionate care to shelter dogs through feeding, bathing, and daily walks.
- Contributed to the overallcleanliness and organization of the shelter by maintaining a clean environment for the dogs.
Skills
- Cloud & DevOps Tools: AWS (EC2, S3, IAM, VPC, CloudFormation, Route 53, API Gateway, Lambda, SNS, CodePipeline), Terraform, Docker, Kubernetes, Jenkins, GitHub Actions, Prometheus, Grafana
- Programming & Scripting: Python, Bash
- Frontend & Databases: HTML, CSS, SQL, MongoDB
- Networking Protocols: IP, ARP, DHCP, DNS, HTTP, SMTP, SSL
Languages
Hebrew - Native | English - Fluent | Spanish - Basic